Updating emergency contact information using the Alarm.com website:
- Log into the Customer Website.
- Click Settings.
- Click Monitoring Station.
- In Emergency Contacts, click + Add.
- Enter the first and last name of the emergency contact.
-
Click
.
- Enter the desired phone numbers.
- Click Done.
- Using the Order dropdown menu, select the desired contact order. If 1 is chosen, that person is contacted first.
- Click Update.
Updating emergency contact information using the Fluent app:
- Log into the Customer app.
- Tap
. - Tap Monitoring Settings.
- Tap Emergency Contacts.
- In Emergency Contacts, tap Add Contact.
- Tap either of the following to add contacts:
- Add Manually to create a contact from scratch.
- Add from Contacts to automatically add a contact from the device address book.
- Tap Sort to arrange the contact list priority as desired.
- Tap and drag the
for each contact to rearrange the list.
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