Fluent Help Center

    Updating Emergency Contacts

    Updating emergency contact information using the Alarm.com website:
    1. Log into the Customer Website.
    2. Click Settings.
    3. Click Monitoring Station.
    4. In Emergency Contacts, click + Add.
    5. Enter the first and last name of the emergency contact.
    6. Click Emergency contact bell .
    7. Enter the desired phone numbers.
    8. Click Done.
    9. Using the Order dropdown menu, select the desired contact order. If is chosen, that person is contacted first.
    10. Click Update.
    Updating emergency contact information using the Fluent app:
    1. Log into the Customer app.
    2. Tap menu.
    3. Tap Monitoring Settings.
    4. Tap Emergency Contacts.
    5. In Emergency Contacts, tap Add Contact.
    6. Tap either of the following to add contacts:
      • Add Manually to create a contact from scratch.
      • Add from Contacts to automatically add a contact from the device address book.
    7. Tap Sort to arrange the contact list priority as desired.
    8. Tap and drag the Menu for each contact to rearrange the list.

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