| Green Solid |
Ready and working normally | Use the Fluent app or Alarm.com website to choose a custom color in place of default green. |
| White Solid |
In Call mode | A call has been initiated or is occurring. |
| Blue Solid |
Starting up | Please wait while the doorbell is booting up. |
| Blue Pulsing |
Battery is charging | Battery may charge for ~30 minutes after installation. |
| Blue | Green Alternating Flash |
Connected to Wi-Fi, waiting for server connection | Please wait. |
| Blue | Yellow Alternating Flash |
Firmware update in progress | Please wait. |
| Orange Rapid Double Flash |
No Wi-Fi connectivity | Check your Internet connection. Your Wi-Fi credentials may have changed. Enter Wi-Fi Access Point Mode (see Troubleshooting) and re-add the doorbell camera using the app. |
| Blue Rapid Double Flash |
Power supply issue | Contact your installer. The doorbell transformer may need to be replaced |
| No Color | Off |
Possible power supply issue | If the LED on the Doorbell Camera is not showing any color, there may be a power issue or the LED may have been turned down in the Video Settings on the Alarm.com website. |
| Green Flashing |
Entering Troubleshooting modes | Continue to press & hold for troubleshooting steps below. |
| Red | Green Alternating Flash |
Wi-Fi Access Point mode | Connect to the camera’s temporary network and use the app to re-add the camera. Push & hold ~60 sec until flashing, then release. |
| Blue Flashing |
Power cycle | Reboots the camera. Push & hold ~70 sec until flashing, then release. |
| Yellow Flashing |
Factory reset | Factory resets the camera. Deletes all Wi-Fi and configuration information. Push & hold ~80 sec until flashing, then release. |
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