||Ready and working normally||Use the Alarm.com app or Customer Website to choose a custom color in place of default green.|
||In Call mode||A call has been initiated or is occurring.|
||Starting up||Please wait while the doorbell is booting up.|
||Battery is charging||Battery may charge for ~30 minutes after installation.|
|Blue | Green Alternating Flash
||Connected to Wi-Fi, waiting for server connection||Please wait.|
|Blue | Yellow Alternating Flash
||Firmware update in progress||Please wait.|
|Orange Rapid Double Flash
||No Wi-Fi connectivity||Check your Internet connection. Your Wi-Fi credentials may have changed. Enter Wi-Fi Access Point Mode (see Troubleshooting) and re-add the doorbell camera using the app.|
|Blue Rapid Double Flash
||Power supply issue||Contact your installer.
The doorbell transformer may need to be replaced
|No Color | Off
||Possible power supply issue||If the LED on the Doorbell Camera is not showing any color, there may be a power issue or the LED may have been turned down in the Video Settings on the Alarm.com website.|
||Entering Troubleshooting modes||Continue to press & hold for troubleshooting steps below.|
|Red | Green Alternating Flash
||Wi-Fi Access Point mode||Connect to the camera’s temporary network and use the app to re-add the camera.
Push & hold ~60 sec until flashing, then release.
||Power cycle||Reboots the camera.
Push & hold ~70 sec until flashing, then release.
||Factory reset||Factory resets the camera. Deletes all Wi-Fi and configuration information.
Push & hold ~80 sec until flashing, then release.
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