Fluent Help Center

    Canada
    (587) 844-5377

    Our phone number has changed!

    US
    (385) 832-9055

    Trouble logging into the Alarm.com or the Fluent App

    Reset the password

    1. Navigate to www.alarm.com/login.
    2. Click Login Help.
    3. Enter the login name in the Forgot your password? field.
    4. Click Submit.

    This will send a password reset link to the primary e-mail address for the login name and will require security question verification upon the first login.

    Did not receive password reset email?

    1. Check your spam/junk mail folders just to make sure the email was not flagged as spam.
    2. Give our customer loyalty team a call.

      Once we verify you with your verbal password and address, we can verify/correct the email address in our systems allowing a new password reset request to be sent to the correct address.

    Can't remember the answers to your security questions?

    1. Give our customer loyalty team a call.

      Once we verify you with your verbal password and address, we can send you a password reset email that will allow you to reset your security questions and your password.

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