- Locate Metal box with hardwired sensors.
- Unplug transformer.
- Remove battery from metal can (Remove Red and Black cables).
- Replace battery with new battery, connect black first then red (Make sure both are fit snugly).
- Plug transformer back in.
- Open and Close door and window sensors.
- Walk past motion detectors.
- Check system to ensure low batteries are no longer showing
If the error persists, please call our Account Specialists team at 855-238-4826 for further assistance.