Fluent Help Center

    Hardwired Backup Battery Replacement


    1. Locate Metal box with hardwired sensors.
      Metal box for hardwired sensor
    2. Unplug transformer.
      Honeywell transformer


      DSC transformer
    3. Remove battery from metal can (Remove Red and Black cables).
      image showing battery in system box
    4. Replace battery with new battery, connect black first then red (Make sure both are fit snugly).
      system battery
    5. Plug transformer back in.
      transformer plugged in


    1. Open and Close door and window sensors.
    2. Walk past motion detectors.
    3. Check system to ensure low batteries are no longer showing

    If the error persists, please call our Account Specialists team at 855-238-4826 for further assistance.

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