Fluent Help Center

    Skybell Slimline LED Guide

    LED Guide

     
    Solid
     
     
     
     
    Rapid Double Flash
     
     
     
     
    Flashing
     
     
     
     
    Alternating flash
    Normal Operation
    Green Solid
     
    Ready and working normally Use the Alarm.com app or Customer Website to choose a custom color in place of default green.
    White Solid
     
    In Call mode A call has been initiated or is occurring.
    Blue Solid
     
    Starting up Please wait while the doorbell is booting up.
    Blue Pulsing
     
     
    Battery is charging Battery may charge for ~30 minutes after installation.
    Blue | Green Alternating Flash
     
     
     
     
    Connected to Wi-Fi, waiting for server connection Please wait.
    Blue | Yellow Alternating Flash
     
     
     
     
    Firmware update in progress Please wait.
    Requires attention
    Orange Rapid Double Flash
     
     
     
     
    No Wi-Fi connectivity Check your Internet connection. Your Wi-Fi credentials may have changed. Enter Wi-Fi Access Point Mode (see Troubleshooting) and re-add the doorbell camera using the app.
    Blue Rapid Double Flash
     
     
     
     
    Power supply issue Contact your installer.
    The doorbell transformer may need to be replaced
    No Color | Off
     
    Possible power supply issue If the LED on the Doorbell Camera is not showing any color, there may be a power issue or the LED may have been turned down in the Video Settings on the Alarm.com website.
    Troubleshooting
    Green Flashing
     
     
     
     
    Entering Troubleshooting modes Continue to press & hold for troubleshooting steps below.
    Red | Green Alternating Flash
     
     
     
     
    Wi-Fi Access Point mode Connect to the camera’s temporary network and use the app to re-add the camera.
    Push & hold ~60 sec until flashing, then release.
    Blue Flashing
     
     
     
     
    Power cycle Reboots the camera.
    Push & hold ~70 sec until flashing, then release.
    Yellow Flashing
     
     
     
     
    Factory reset Factory resets the camera. Deletes all Wi-Fi and configuration information.
    Push & hold ~80 sec until flashing, then release.

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