Fluent Help Center

    Skybell Slimline LED Guide

    LED Guide

    Rapid Double Flash
    Alternating flash
    Normal Operation
    Green Solid
    Ready and working normally Use the Fluent app or Alarm.com website to choose a custom color in place of default green.
    White Solid
    In Call mode A call has been initiated or is occurring.
    Blue Solid
    Starting up Please wait while the doorbell is booting up.
    Blue Pulsing
    Battery is charging Battery may charge for ~30 minutes after installation.
    Blue | Green Alternating Flash
    Connected to Wi-Fi, waiting for server connection Please wait.
    Blue | Yellow Alternating Flash
    Firmware update in progress Please wait.
    Requires attention
    Orange Rapid Double Flash
    No Wi-Fi connectivity Check your Internet connection. Your Wi-Fi credentials may have changed. Enter Wi-Fi Access Point Mode (see Troubleshooting) and re-add the doorbell camera using the app.
    Blue Rapid Double Flash
    Power supply issue Contact your installer. The doorbell transformer may need to be replaced
    No Color | Off
    Possible power supply issue If the LED on the Doorbell Camera is not showing any color, there may be a power issue or the LED may have been turned down in the Video Settings on the Alarm.com website.
    Green Flashing
    Entering Troubleshooting modes Continue to press & hold for troubleshooting steps below.
    Red | Green Alternating Flash
    Wi-Fi Access Point mode Connect to the camera’s temporary network and use the app to re-add the camera. Push & hold ~60 sec until flashing, then release.
    Blue Flashing
    Power cycle Reboots the camera. Push & hold ~70 sec until flashing, then release.
    Yellow Flashing
    Factory reset Factory resets the camera. Deletes all Wi-Fi and configuration information. Push & hold ~80 sec until flashing, then release.
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