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2GIG GC3 - Radio Not Responding

Seeing a Radio Not Responding or Dual-Path Communication (cellular) error? The following steps will help resolve this.

Tools Needed: Small Phillips-head screwdriver

Ensure system is disarmed
Unplug the transformer
Loosen set screw on bottom of panel (does not come out all the way)
Remove panel from wall by pulling on bottom 2 corners
Hang panel from wall mount with white strap
Disconnect panel battery
Let sit for 20-30 seconds
Plug battery back in, making sure wire is tucked into the panel
Remount panel to wall mount (hook from top and swing down, then clip into place)
Plug transformer back in
Wait 2-5 minutes
At the Home screen, tap System Settings
Enter the 4-digit master code
Scroll down to and then select Cell Radio Swap
Press Start Radio Test
Once panel shows "Successful", press Done, then press the back arrow
Tighten set screw