Fluent Help Center

    2GIG GC2 - Radio Not Responding

    Tools Needed: Small Phillips-head screwdriver

    1. Ensure system is disarmed

    2. Unplug transformer


    3. Loosen set screw on top of panel


    4. Remove panel from wall by pulling on top 2 corners

    5. Hang panel from wall mount with white strap

    6. Disconnect panel battery
    7. Let sit for 20-30 seconds

    8. Plug panel battery back in

    9. Remount panel to wall mount

    10. Plug transformer back in

    11. Wait 2-5 minutes

    12. On the panel's Home screen, tap Security


    13. Press Menu, then Toolbox


    14. Enter the 4-digit master code


    15. Press the right arrow twice

    16. Press Cell Phone Test


    17. Once panel shows "Successful", press OK

    18. Press Home button
    19. Tighten set screw

    If the issue persists, please reach out to our Technical Support team at 855-238-4826 for further assistance.

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