1. On a USB-compatible device, download the following file: 2gig.com/firmware/gc3-220.127.116.1125-prod.2gig
2. Go to your Downloads folder and right-click on this file. Select Rename and ensure the file name is "gc3-18.104.22.16825-prod.2gig".
3. Save the renamed file to a USB drive.
4. Insert the USB drive into the top of the panel.
5. Enter the 4-digit master code to begin the update. The update normally takes about 5-10 minutes.
Our award-winning customer care team is here for you.Contact Support